Compliance

 

Quality Policy

SWISSDARL Freight & Logistics will meet Supply Chain Management and Business Support Services to her clients at all times by satisfying their changing needs and continually improving on the quality of service. We will achieve this by using modern technology and employing highly skilled and well-motivated workforce to ultimately maximize returns to stakeholders.

Since our incorporation, SWISSDARL has embarked on a quality journey positioning customer satisfaction and improvement of our services at the heart of our business.

The program has been created to provide the support and tools necessary to fulfil expectations that every staff member acts with honesty and integrity while performing their work.

Our quality policy focuses on 4 main poles, namely:

• Service: Exceed customer satisfaction
• Involvement: Leverage employee know-how and professional fulfilment.
• Relations: Sustainable growth with our partners and respect of all agreements
• Environment: Ensure sustainable development in line with our social and environmental responsibilities
• Healthy and sustainable growth of business.
• Incorporation of compliance into the day-to- day operations in every aspect of the business(i.e. culture, people, communication, policies, procedures, governance and strategy).
• Safe, equitable, secure, fair and healthy working conditions.

Moreover we have expounded the code of conduct into single policies to ease the embedment of compliance into the day-to- day work and enhance the internal learning process.